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AI adoption surges, but most companies struggle to turn investment into profit

Global artificial inteligence (AI) adoption is accelerating, with 89% of companies regularly using AI in at least one business function and 44% scaling it across their organizations, according to a McKinsey survey. However, just 37% report a positive impact on their bottom line. Only 6% qualify as “AI high performers,” with these companies more likely to redesign workflows around AI, prioritize growth and innovation, establish clear performance metrics, and give senior leaders ownership of AI strategy. AI is also beginning to reshape workforces, with 39% of respondents expecting AI-related headcount reductions over the next year, although only 14% have experienced such declines so far. McKinsey argues that productivity improvements alone do not guarantee higher profits, with companies needing to redesign end-to-end workflows and operating models to translate growing employee AI capabilities into measurable financial returns.

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