JD.com founder pledges to protect workers from AI-driven job losses |
| JD.com founder Liu Qiangdong has pledged that the Chinese e-commerce group will protect jobs as it expands the use of AI and automation across its operations, saying the company will not dismiss frontline workers replaced by machines. Speaking internally, Mr Liu said JD.com would do “everything possible” to safeguard employment for its workforce of around 900,000 people, including blue-collar staff, amid growing concerns in China over the impact of AI and robotics on employment. The company is already deploying technologies including unmanned warehouses, drone delivery, self-driving vehicles and automated retail stores. It is also investing in worker retraining, having established more than 80 training centres focused on skills such as automated system maintenance and servicing. |
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