AI agent runs Swedish café |
| In Stockholm, the Andon Café is testing the limits of artificial intelligence with an AI agent named "Mona" which oversees operations while human baristas serve coffee. The experimental café, which has been set up by San Francisco-based start-up Andon Labs, has made more than $5,700 in sales since it opened in mid-April, but less than $5,000 remains from its original budget of more than $20,000, much of which was spent on one-time setup costs. Emrah Karakaya, an associate professor of industrial economics at Stockholm's KTH Royal Institute of Technology, says putting AI in charge could cause many problems - for example, the apportioning of responsibility if a customer gets food poisoning. “If you don't have the required organisational infrastructure around it, and if you overlook these mistakes, it can cause harm to people, to society, to the environment, to business,” Karakaya cautions. “The question is, do we care about this negative impact?” |
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